This Privacy Policy explains how seri33 collects, processes, stores, and protects the personal data of users who access the seri33 platform at seri33.win. By registering an account or using the platform, you acknowledge that you have read and understood this policy.
Last updated: 11 June 2026256-bit SSL Protection
All personal data transmitted between your device and seri33 servers is encrypted in transit using industry-standard 256-bit SSL — the same standard used by international financial institutions.
No Data Selling
seri33 does not sell, rent, or trade your personal data to third parties for their independent marketing or commercial purposes. Your data is used only to operate and improve the seri33 platform.
Your Rights, Honoured
You have the right to access, correct, and request deletion of your personal data held by seri33. Requests are processed within 30 days and require identity verification for security.
seri33 ("we", "us", "the Platform") operates the online gaming platform accessible at seri33.win. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by seri33. This Policy should be read alongside the seri33 Terms & Conditions, which govern your use of the platform.
seri33 is committed to protecting the privacy and security of all personal data entrusted to us by our players — whether you are accessing the platform from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, or anywhere else in Malaysia. We handle personal data in accordance with applicable data protection principles and international standards of good practice.
By creating a seri33 account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
2.1 seri33 collects personal data through several channels, including account registration, KYC verification, deposits and withdrawals, customer support interactions, and your general use of the platform. The categories of personal data we may collect include:
2.2 seri33 does not intentionally collect sensitive personal data relating to racial or ethnic origin, political opinions, religious beliefs, or health conditions unless specifically required for responsible gaming purposes (for example, self-exclusion records).
3.1 seri33 uses the personal data it collects for the following purposes:
3.2 seri33 will not use your personal data for any purpose materially different from those listed above without providing prior notice and, where required, obtaining your consent.
4.1 seri33 processes your personal data on the following legal bases:
5.1 seri33 does not sell, rent, or trade your personal data to third parties for their own independent commercial purposes.
5.2 seri33 may share your personal data with the following categories of third parties only to the extent necessary for the purposes described in this Policy:
5.3 All third-party processors engaged by seri33 are subject to contractual obligations requiring them to protect personal data to a standard consistent with this Policy.
6.1 seri33 uses cookies and similar tracking technologies on the seri33.win platform to operate and improve the service. The categories of cookies we use include:
6.2 You may control non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality of the seri33 platform. seri33 does not use third-party advertising cookies or cross-site tracking technologies.
7.1 seri33 retains personal data for as long as necessary to fulfil the purposes for which it was collected, as described in this Policy, and to comply with applicable legal, regulatory, and operational requirements.
7.2 Account data is retained for the duration of the account relationship and for a minimum period of five (5) years following account closure, in compliance with anti-money laundering record-keeping obligations commonly applicable to gaming platforms operating under international gaming authority oversight.
7.3 Financial transaction records are retained for a minimum of seven (7) years for compliance and audit purposes. Game session records are retained for a minimum of three (3) years.
7.4 Where personal data is no longer required, seri33 will securely delete or anonymise it in accordance with standard data destruction practices.
8.1 seri33 implements appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:
8.2 In the event of a personal data breach that is likely to result in a risk to players, seri33 will take prompt remedial action and notify affected players without undue delay where required under applicable data protection obligations.
9.1 Subject to applicable law and identity verification, you have the following rights with respect to your personal data held by seri33:
9.2 To exercise any of the above rights, please contact seri33 support at [email protected] with the subject line "Data Rights Request". seri33 will respond within thirty (30) calendar days of receiving a complete request. Identity verification will be required before any personal data is disclosed or deleted.
10.1 seri33 strictly prohibits access to or use of the platform by any person under the age of 21 years. seri33 does not knowingly collect personal data from individuals under 21.
10.2 Where seri33 becomes aware that personal data has been collected from a person under 21, the associated account will be suspended immediately and the personal data will be deleted in accordance with applicable data protection obligations. Any funds held in such accounts will be handled in accordance with seri33's responsible gaming protocols.
10.3 Parents and guardians who believe that a person under 21 has registered a seri33 account should contact [email protected] immediately to report the matter.
11.1 seri33 reserves the right to amend this Privacy Policy at any time to reflect changes in legal requirements, platform features, or data processing practices. Material changes will be communicated to registered players via the email address on their account, with reasonable advance notice before the amended policy takes effect.
11.2 The current version of this Privacy Policy is always accessible at seri33.win/privacy-policy. The effective date at the top of this document reflects the date of the most recent revision. Continued use of the platform following the effective date of an amendment constitutes acceptance of the revised Privacy Policy.
12.1 If you have any questions, concerns, or requests relating to this Privacy Policy or seri33's handling of your personal data, please contact the seri33 privacy team at:
12.2 seri33 endeavours to respond to all privacy-related enquiries within fourteen (14) business days. For formal data rights requests as described in Section 9, the response period is thirty (30) calendar days.
21+ Only — Play Responsibly
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